Upon arrival for the inspection, the Quality Assurance Auditor (QAA) will identify himself/herself and ask to see your vacancy listings. The QAA will randomly choose accommodations from available inventory in accordance with the specific Purchase Order, from standard to deluxe and in different areas and floors/decks. The owner/manager is encouraged to accompany the QAA during the evaluation. This is an excellent opportunity to gain valuable feedback.
The QAA will point out areas (if any) that may need additional attention, repair, or enhancement from the guest perspective.